Newest Call center jobs in Islamabad Pakistan

Hello my name is imran and I will provide you different types of jobs in my articles that is very helpful to you.If you want jobs online and ofline then stay tuned with me.In this article i will provide you different call center jobs that is available in Islamabad Pakistan.

No 1

Call Center Officer

Rs 25,000 a month

Job details

Salary

Rs 25,000 a month

Job Type

Full-time

Full Job Description

Fulcrum Pvt.Ltd is looking to fill the position of “* Call Center Officer”* for one it’s Client.

Location : Rawalpindi

Requirement:

• Minimum Qualification Intermediate
• Minimum 6 months of experience in Call Center (Experience in collection will be preferred).
• Fresh can be also considered if have good communications skills
• Must have basic IT skills (Could use Laptop)
• Must have good verbal communication skills in Urdu
• .Age 18 to 35
• Any Gender

Salary: PKR 25,000 Gross Salary + Bonus as per policy

Duty Timing: 9:00am to 6:00pm ( 1pm to 2pm lunch Break)

Duty Days: 6 Days a week

Whats-apps 0333-1147680

Job Type: Full-time

Salary: Rs25,000.00 per month

No 2

Call Center Agent (Urdu/Day)

Rs 20,500 – Rs 28,500 a month

Job details

Salary

Rs 20,500 – Rs 28,500 a month

Job Type

Full-time

Full Job Description

Minimum Intermediate

Urdu language

Willing to work one shift (morning shift)

Location: Bismillah Tower, Old Airport Road, Near Faisal Colony, Rawalpindi.

They are paying 20,500/ +4000 transport to females and

20500/ to males.

They have monthly targets and incentives the worst ones also make 3000/ to 4000/minimum.

Job Type: Full-time

Salary: Rs20,500.00 – Rs28,500.00 per month

Education:

• Intermediate (Preferred)

Experience:

• CSR: 1 year (Preferred)

No 3

Call Center QA Executive

Rs 35,000 – Rs 50,000 a month

Job details

Salary

Rs 35,000 – Rs 50,000 a month

Job Type

Full-time

Qualifications

• Night Shift (Required)

Full Job Description

We are looking for a Call Center QA Executive. An ideal candidate is responsible for assessing the performance of our Sales Executives who deal with our existing and potential customers. The Call Center QA Executive will monitor the inbound and outbound calls and emails responses. The Call Center QA Executive will ensure technical accuracy, customer service performance, and conformity to company policies and procedures.

JOB RESPONSIBILITIES:

• Participate in the design of call monitoring formats and quality standards.
• Performs call monitoring and provides trend data to the site management team.
• Uses a quality monitoring data management system to compile and track performance at team and individual levels.
• Monitors customer care email responses.
• Participates in customer and client listening programs to identify customer needs and expectations.
• Provides actionable data to various internal support groups as needed. Coordinate and facilitate call calibration sessions for sales representatives.
• Provides feedback to sales team leaders and managers.
• Prepares and analyzes internal and external quality reports for management staff review.
• Perform other duties as assigned.

JOB REQUIREMENTS:

• Must have prior experience as Call Center QA Executive and excellent product knowledge of Medicare and Final Expense Insurance programs.
• A Bachelor’s Degree is a plus.
• Excellent verbal, written, and interpersonal communication skills.
• Outstanding customer service skills and dedication to providing exceptional customer care.
• Must be a self-motivator and self-starter.
• Focus on quality and customer service.
• Exceptional listening and analytical skills.
• Solid time management skills.
• Creative ability & writing proficiency.
• Ability to multitask and successfully operate in a fast-paced, team environment.
• Must adapt well to change and successfully set and adjust priorities as needed.
• Must be proficient with Microsoft Office (intermediate Word, basic Excel).

SALARY & BENEFITS:

• The basic salary offered between 35,000 to 50,000 PKR per month (as per experience).
• Performance Bonus
• Appraisals
• Annual Paid Leaves

ABOUT US:
We’re a USA based BPO company providing inbound/outbound call center & software development services to clients based around the globe. Our call center ventures include but not limited to Medicare Health Insurance, Final Expense Insurance and Auto Insurance. Our software services include both front end and back end customized solutions.

Please keep note that we’re located on Main Haidery Chowk, Saidpur Road, Rawalpindi. Our operations are run according to office hours in USA.
Hence interested candidates must be comfortable with the commute and be able to work in these shift timings.

Job Type: Full-time

Salary: Rs35,000.00 – Rs50,000.00 per month

Application Question(s):

• Are you available to start urgently?

Education:

• Bachelor’s (Preferred)

Experience:

• Quality Assurance (English Call Center): 1 year (Preferred)

Language:

• English (Required)

Shift availability:

• Night Shift (Required)

No 4

Call center agent

Rs 30,000 a month

Job details

Salary

Rs 30,000 a month

Job Type

Full-time

Qualifications

• Day Shift (Required)

Full Job Description

We are hiring a Call center agent for our growing business.
As the face of our company, you will make calls to Customers/ Potential customers based in UK. Must be fluent in English with the following qualities.

Job Description:
* Strong communication and customer service skills are required for the job.
* Manage large amounts of inbound and outbound calls in a timely manner.
* Follow communication “scripts” when handling different topics.
* Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives.
* Seize opportunities to up sell products when they arise.
* Build sustainable relationships and engage customers by taking the extra mile.
* Keep records of all conversations in our call center database in a comprehensible way.
* Frequently attend educational seminars to improve knowledge and performance level.
* Meet personal/team qualitative and quantitative targets.

Salary: 30k-50k
Office Timing: 1:00PM – 11:30PM
Job Location: Sara heights, lower ground floor, E11/3.

Job Type: Full-time

Salary: From Rs30,000.00 per month

Ability to commute/relocate:

• Islamabad: Reliably commute or planning to relocate before starting work (Preferred)

Language:

• english (Required)

Shift availability:

• Day Shift (Required)

No 5

call Center Agents Urdu

Job details

Salary

Rs 15,000 a month

Job Type

Full-time

Part-time

Fresher

Full Job Description

We Are Hiring

• call center representative Full Time Night Shift Quran Campaign
• Walk in interviews Mon to Fri From 7:00 PM till 12:00 am.

Requirements

• Ability to work at night
• Excellent communication skills in Urdu
• Excellent hiring abilities

Benefits

• High basic salary with incentives
• Performance quality and attendance bonus
• 5 days work schedule

Contact

• 03038250263 03420001229

Address

• INOVA BPO Office no 34 2nd Floor Walayat Plaza Near Rehmanabad Metro Station Rawalpindi
• Apply now and join us as early as next week

Job Types: Full-time, Part-time, Fresher
Part-time hours: 45 per week

Salary: From Rs15,000.00 per month

Ability to commute/relocate:

• Rawalpindi: Reliably commute or planning to relocate before starting work (Preferred)